Dealer FAQs

Do I need an appointment to shop at West Michigan Auto Xchange?

Stopping by whenever you have some free time to shop is highly encouraged, and our doors are always open to our friends in Grand Rapids. If your schedule is fit to burst with other upcoming events, an appointment is also a smart idea. Reserving some one-on-one time with one of our friendly experts guarantees that you get the most out of your valuable time spent perusing our copious inventory.

Can I set up price drop alerts for vehicles that interest me?

You sure can, and it's amazingly simple and easy to use this complimentary tool on our website. While you're on the vehicle description page of the automobile that piques your interest, just click on the bell icon. After doing this, we'll let you know immediately the next time we lower this car, truck, or SUV's price so that you can take advantage of this great deal. It's a superbly convenient way to automatically save even more on your next vehicle purchase.

What do I need to bring with me when I come to West Michigan Auto Xchange?

Your valuable time is important to both you and our team, so we've streamlined the car buying and loan process significantly. All you need to bring with you to drive home in your dream vehicle are the following items and we will handle the rest:

Your Social Security number
A valid driver's license
Home ownership or renter's documents
Pay stub or other employment verification info
Relevant documentation for co-applicant and/or cosigner (if applicable)

Does West Michigan Auto Xchange accept trade-in vehicles?

Yes. We would love to purchase your trade-in vehicle today. Our staff takes immense pride in providing the best prices possible on trade-in vehicles, so come see for yourself why so many other savvy shoppers turn to us first when the time comes to maximize the value of their old vehicle and upgrade into a brighter automotive future.

Should I trade my car in at West Michigan Auto Xchange or sell it myself?

Trading in your car at West Michigan Auto Xchange is significantly easier and substantially more rewarding than selling it on your own if you're a car shopper who places a high priority on convenience, value, and time well spent. To maximize the return on your old car, all you have to do is connect with our team of knowledgeable and friendly used car specialists by calling 616-350-9912 and we will get to work immediately on providing you with an outstanding estimate that delivers a truly impressive amount of value to you.

After accepting your optimized and personalized trade-in quote, you can turn your attention right away to where the real fun begins: Shopping for the right high-quality and affordable used car, truck, or SUV to park in your front driveway.